Consign Your Luxury Pieces with Reluxe
Turn your luxury assets into opportunity with rigorous multi-tier authentication, market-driven valuation, and seamless payout.
How to Consign with Reluxe
Follow these simple steps to start consigning your luxury items
CONTACT OUR ADMIN
Get in touch with our team via WhatsApp, and share the details of the item you would like to consign.
DROP OFF YOUR ITEM
Bring your item to our boutique for more inspection and further assessment.
VALUATION & REVIEW
Our team will review and authenticate your item manually by a human authenticator. Once approved, the product will be published on our platforms.
WAIT TO GET PAID
Receive your payment once your item is successfully sold.
Brands We Accept
We accept consignment from the following luxury brands
bags, shoes, ready-to-wear, and accessories
FREQUENTLY ASKED QUESTIONS
What is consignment and how does it work at Reluxe?
Consignment means you let us sell your piece for you. Reluxe will handle the authentication, styling, listing, and finding the right buyer.
How do I submit an item for consignment?
Send us photos and details of your item via [DM/WhatsApp] Including brand, condition, any box/dust bag/authenticity card you have. We will give you an estimated price range, and if it's a match, you can send your item(s) or drop-off to our boutique.
What if my item doesn't pass authentication?
If we are unable to verify authenticity, we will inform you. We can either ship back or you can request a third party authentication, both at your cost.
How is the selling price determined?
We will recommend or suggest prices based on condition and market price.
How long will my item stay listed before it's returned if unsold?
Items stay listed for 3 months. If it hasn't sold by then, we'll reach out to discuss options.
Can I withdraw my item early?
Your items will be held for a minimum of 1 month. Afterwards, you can request a withdrawal anytime before it sells. Just reach out to our team and we'll process the return.
What's your return/exchange policy for buyers?
Every item that comes to Reluxe goes through rigorous authentication. However, if you feel like something is off you must inform us within 24 hours. We don’t offer style or size exchanges; returns only happen if there’s an authentication issue. Boutique tags must not be removed and the item must be returned in its original condition. Exchange can happen only when you provide unboxing video.
Unboxing video must include:
- The whole process of opening the package
- Clear view of the item’s condition upon arrival
- Boutique tag visible and still attached
What items do we accept for consignment?
Reluxe accepts bags, shoes, ready-to-wear, and accessories from: Hermes, Chanel, Goyard, Christian Dior, Loro Piana, Louis Vuitton, Loewe, Prada, Gucci, Bottega Veneta, Fendi
Reluxe only accepts Fine & High Jewelry (preferably a complete set with authenticity card): Bvlgari, Cartier, Chanel, Chaumet, Dior, Graff, Harry Winston, Mikimoto, Tasaki, Tiffany, Van Cleef & Arpels
We do not accept returns if
Item has been received for more than 1 days
Buyer did not report an issue within 24 hours of receiving the item
Item was purchased by appointment or in-boutique (walk-in)
Items to be returned are clothing (T-shirts, skirts, pants, jackets)